Erik edge – Director of Client Services
Erik is a co-owner of Gennix and our Director of Client Services. He leads our team of service technicians drawing on his 17+ years of IT support experience in the computer industry. He has worked for numerous clients, from small businesses to large corporate customers in Canada and South Africa. If he is not busy resolving a complex IT issue you will find him spending time with his active family or perhaps refereeing a soccer game.
Ren Giesbrecht – Director of Business Development
Ren is a co-owner of Gennix and our Director of Business Development. He has been in the business of providing IT support for over 20 years and is using his experience to oversee finance and marketing for Gennix. Away from the office Ren enjoys spending quality time with his wife and family, shuttling the kids to their various sports and activities, and filling up his PVR to get his NFL or Blue Jays fix.
Lisa Burnett – Client Services Administrator
Lisa is in her fourth year with Gennix as our Client Services Administrator. She is the first person our clients speak to when calling the Gennix office and she uses her excellent communication skills to help guide our clients to the IT resources and services they are looking for. Away from the office Lisa is an ardent runner regularly training for half-marathons with her running group.
James DeWolf – Field Technician
James joined Gennix in 2014 after a decade of working for a major electronics retailer. He brings a wealth of customer service and computer troubleshooting experience along with a a resourceful attitude for getting IT issues resolved. James enjoys technology so much that he spends his off hours reading up on the latest tech trends but still finds time to work on cars and cheer on the Vancouver Canucks.
Glenda George - Finance Administrator
In 2012 Glenda joined our team to take care of our bookkeeping and has been a big help in streamlining our accounting processes. In the last year Glenda has taken on an a additional role with Gennix as a client service administrator on our help desk team. Away from the office Glenda loves to travel with her husband is busily planning their next trip to a new locale.
Cory Giesbrecht – Senior Technician
Cory has been with Gennix since its inception and has gained a broad depth of experience from working in IT for over 12 years. When it comes to solving an IT issue he won’t rest until the client is satisfied with the outcome. Cory also has a stunning knowledge of TV and movie trivia and is the human version of IMDB. When asked Cory does a spot-on impression of Chewbacca from Star Wars.
Andy Liao – Field Technician
Andy joined the Gennix Team in 2014 bringing with him technical training from BCIT and over 10 years of desktop support experience. He enjoys tackling IT challenges and is able to resolve issues quickly and efficiently. In his spare time he enjoys building things with his hands and watching movies. During winter you will find Andy skating or skiing and if he as any energy left after that he will be trying his hand at some software development…just for fun.
Peter Sylvester – Field Technician
Peter came to Gennix in 2013 after many years of providing computer and telephone support at a local university. His passion for computer automation and gadgetry helps him come up with creative solutions to technical problems making him a great fit for our team. When not behind his Gennix desk, Peter values family time and is very involved with volunteer work at his church. Other interests (although not pursued as often as they should be) are cycling and watching the South African Springboks teach the All Blacks a lesson.